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Error Reference
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Smartsite core functionality
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014000-014999 Licensing
> SCMS014007 GetInfo failure
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SCMS014007 GetInfo failure
Problem
Smartsite was unable to retrieve information from the HASP License Manager service.
Resolution
There's no generic resolution to this problem. Try to restart the HASP License Manager service and then restart the site.
If that doesn't resolve the problem, contact the Smartsite Helpdesk and provide them with as much detailed information as possible (error message / description, a copy of the Smartsite.Licensing.config file, etc.).
Install & Config
- Getting Started
- Hardware and software requirements for Smartsite iXperion
- Platform support
- Site Installation
- Smartsite 7 Manager
- iXperion Publication Server
- iXperion tools
- Database Server
- Security
- IIS Configuration
- Asp.Net Configuration
- Outscaling
- WCF
- Smartsite Configuration files
- Knowledge Base | Installation and Configuration
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Error Reference
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Smartsite core functionality
- 001000-001999 Core
- 002000-002999 SXML
- 003000-003999 Viper
- 004000-004999 Expression parser
- 005000-005999 CMS
- 006000-006999 Security
- 007000-007999 Meta
- 008000-008999 Storage handlers
- 009000-009999 Tools
- 010000-010999 Publication
- 011000-011999 Webservices
- 012000-012999 ASP.Net / IIS
- 013000-013999 Formatting
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014000-014999 Licensing
- SCMS014001 Unspecified License Error
- SCMS014002 Config file not found
- SCMS014003 Feature not found
- SCMS014004 Feature not licensed
- SCMS014005 Feature not in mask
- SCMS014006 Feature expired
- SCMS014008 GetSessionInfo failure
- SCMS014009 Not initialized
- SCMS014010 Read MemoryData failure
- SCMS014011 Product Id missing
- SCMS014012 ScopeParameter input missing
- SCMS014013 LiteralScopeParameter missing
- SCMS014014 License host or product-id not found
- Smartsite modules and components
- Smartsite external applications
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Smartsite core functionality
- EmptySix site
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